Terms and conditions

These are the terms and conditions for the Barn.

Antonia Chapple trading as SARL The Barn and hereinafter called The Barn give notice that:

The terms and conditions on this document together with your invoice and booking form comprise the agreement between The Barn and all those listed on the booking form on whose behalf the group leader has signed.

The contract is deemed to have been made at the point of dispatch of invoice from our office.

No representative of The Barn has the authority to verbally vary the terms and conditions of information within this brochure or to enter into verbal agreements with customers of The Barn.

Payment

Booking shall be made in writing on the booking forms and accompanied by a deposit of the amount stated on the booking form. All deposits are non-refundable except when we are unable to accept your booking, as a result of double booking.

Payment of the balance must be made no later than 8 weeks before departure date. For bookings within 8 weeks of the departure date the full cost of the holiday is payable immediately. Where payment is not made 8 weeks before departure date The Barn reserves the right to immediately cancel the holiday without further notice and the deposits shall be forfeited. The Barn shall be entitled to claim from you any sums due up to the amount due under the terms of cancellation. Travel documents will be issued approximately 2 weeks before departure.

Brochure description

All descriptions in this brochure are given in good faith on the information available to us and believed to be correct. The chalets are privately owned and do not have an official tourist classification. You should be made aware that in relation to the information given about the resorts and certain of the facilities we cannot guarantee accuracy at all times or that any particular activity will take place as these services are not under our control. The Barn takes no responsibility for your personal belongings, money, traveller’s cheques or passport, either inside or outside the chalet.

Prices

We reserve the right to increase or decrease our prices at any time before your booking is accepted. The correct current price will be advised at the time of booking and may include any surcharge due to increase in government taxes. The price shown on your confirmation invoice will not be increased unless you amend the booking in any way after it is made. No surcharge will be imposed once your booking has been confirmed.

Alterations and/or Cancellation by The Barn

We reserve the right to make minor alterations to holiday and brochure details before and after any bookings have been confirmed. In the case of a minor alteration being made we will advise you at the earliest possible date. In the event of a significant alteration to your booking with us, we will advise you at the earliest possible date. You may then accept the alteration or cancel your holiday and receive a full refund. The Barn will pay no compensation.

In the unlikely circumstance that it becomes necessary for us to cancel the booking by you, you will receive a full refund of all the monies paid. The Barn accepts no legal liability and no compensation will be paid if we are forced to cancel, curtail or in any way change your holiday due to circumstances beyond our control. These circumstances include, but are not limited to war, civil unrest, industrial dispute, natural disaster, fire, technical problems with transport, closure or congestion of airports or ports, adverse weather conditions and any other similar event. No compensation will be paid if we are forced to cancel or change your holiday due to building works not being completed on schedule. We accept no liability to compensate you for loss of opportunity to take or enjoy the holiday.

 Alterations and/or Cancellation by the Client

Any alterations made to the booking except additions to the existing booking within 6 weeks of departure shall be deemed to be a cancellation of the existing booking and the cancellation charges set out in these terms and conditions will be levied. It may also be necessary to levy a small charge to process any alterations.

Cancellations will only be effective when The Barn receives written notice of cancellation, signed by the person signing the booking form. Cancellation charges will be levied as follows:

  • More than 6 weeks – deposit
  • 4 to 6 weeks – 50%
  • 2 to 4 weeks – 75%
  • Less than 2 weeks – 100%

In addition to the cancellation charge The Barn reserves the right to pass on any charges made by the suppliers of any services booked by The Barn on your behalf even when this exceeds the amount which would normally be charged under the scale of cancellation charges.

The Barn liability

The Barn does not accept liability where there has been no fault on the part of The Barn, its servants under its control and where the events complained of are due to the events which neither The Barn nor its suppliers could have foreseen. In the event of any liability being accepted The Barn shall not be liable for more than the cost of the holiday accommodation.

The Barn will not arrange your travel by air, rail or sea. Accordingly The Barn cannot accept any responsibility for loss or injury suffered as the result of the acts or omissions of the providers of such services. Such arrangements are entirely your responsibility and you should ensure that they are made through a reputable provider.

Ski Guiding is provided as a free service to our guests who ski and snowboard at their own risk at all times. The Barn cannot be held responsible for any accident or injury however caused.

If you have any reason for complaint during your holiday you must inform us immediately in order to allow The Barn an opportunity to rectify the cause for complaint. Our representatives in the chalet are not authorised to promise any refund with respect to a client’s complaint. If the complaint cannot be rectified please write to The Barn giving all the relevant details of the complaint within 28 days of your return from holiday. We cannot accept any Liability in respect of any complaint, which is not notified entirely in accordance with this clause.

Client Liability

The Barn is entitled to recover from you the cost of any damage caused by you or loss suffered as a result of your acts or omissions. We expect you to behave in such away as not to prejudice our reputation with our suppliers, our neighbours or other clients of The Barn. If this clause is breached The Barn has the right to terminate the contract with you with immediate effect and demand the immediate vacating of the chalet.

Passports and visas

You will require a valid full passport to travel to the chalet and this is your responsibility. If a visa is required it is your responsibility to obtain one.

Health

Before travelling you are advised to check with your own doctor for your own medical requirements.

Insurance

All persons booking a holiday are required to purchase insurance in order to cover the cost of cancellation by you and the cost of assistance and repatriation in the event of accident or illness. Insurance premiums must be in place at the time of booking. If you do not take out an insurance policy, The Barn would not be responsible for any matters or consequences thereby arising. You will be further responsible for paying to and indemnifying The Barn for such sums we meet on your behalf.

Resort Prices

Any prices given for equipment hire, instruction and ski passes were as accurate as possible at the time of going to press, however, we cannot accept responsibility for any variation between that time and the date of your holiday.

Availability

Rooms are available from 4pm on arrival day and must be vacated by 10am on departure day.

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